Effective Date: September 28, 2026
You get every rupee back, no questions asked, when both are true:
A refund covers every payment for your plan. If you bought Plus and then upgraded to Pro, both payments are returned.
Open Settings → Billing in your dashboard and press Request refund. The card shows whether you are eligible and for how many more days. You can also email catalystprep.app@gmail.com from the address on your account.
We issue the refund through Razorpay the moment you ask, to the card, UPI account or bank account you paid with. Banks usually show it within 5–7 working days. We email you when the refund starts and again when it completes.
Your plan stays active until the refund is confirmed. After that your account moves to the Free plan, and your past attempts and analysis stay available to review.
If part of a refund does not go through, you keep your plan and we are alerted. The Billing page then lets you finish the rest, even after the 7 days, because you asked in time.
Plans are a one-time payment for one year of access. There is no subscription and no automatic renewal, so there is nothing to cancel: access simply ends after the year. You can delete your account at any time from Settings → Profile → Danger Zone. Deleting it does not by itself refund a payment, so request the refund first if you are eligible.
Write to catalystprep.app@gmail.com or see Contact Us. These terms are part of our Terms of Service.